Talkspace

Talkspace
Private
Industry Psychotherapy
Founded 2012
Founders Oren Frank, Roni Frank
Headquarters New York City, New York, U.S.
Area served
 Worldwide
Key people
 Oren Frank (CEO)
Dr. Irvin D. Yalom (Advisor)
Services Online therapy
Unlimited Messaging Therapy
Website www.talkspace.com

Talkspace is an online and mobile therapy company based in New York City. It was founded by Oren and Roni Frank in 2012.[1] Talkspace users have access to licensed therapists through the website or mobile app on iOS and Android.[2][3]

Talkspace is advised by Irvin D. Yalom, Professor Emeritus of Psychiatry at Stanford University,[4] and Dr. Andrew Sekel, Ph.D.[5] Linda Sacco, LCSW, Ph.D, was hired on in 2016 as the Vice President of Behavioral Health.

Psychologist Todd Essig has criticized Talkspace for conflicting business and clinical interests,[6] making questionable scientific claims about its effectiveness,[7] violating patient confidentiality,[8] and other issues.[9]

History

Oren and Roni Frank, the co-founders of Talkspace[10][11] are a married couple. They founded the company in 2012, after an experience with couples counseling that helped save their marriage.[12] Roni Frank previously worked as a software developer before choosing to pursue a master's degree in psychoanalysis and psychotherapy.[13]

In May 2014 Talkspace raised $3.5 million in a seed round of financing from investors that include Spark Capital, SoftBank and Metamorphic Ventures.[14][15] Talkspace raised another $9.5M in Series A funding from Spark Capital and SoftBank in May 2015.[16]

Services

Talkspace introduced Unlimited Messaging Therapy in 2014,[17] offering users unlimited text messaging with a therapist on the Talkspace website or mobile app.

In February 2015 the therapy platform was extended to include couples therapy.[18]

In September 2015 Talkspace launched “Social Media Dependency Therapy,” a 12-week program that addresses mental health issues related to social media use.[19][20]

As of October 2015, clients and therapists can also send audio and video messages on the platform.[21]

As of July 2016, users and licensed therapists can use real-time voice and video calls during therapy sessions for its Unlimited Messaging Therapy™ and LiveTalk Online Therapy™ programs.[22] Talkspace's Live Video programs are powered by Agora.io, a provider of HIPAA compliant video services.[23]

References

  1. ↑ Furhlinger, Josh. All-You-Can-Text Therapy Services Wall Street Journal. Retrieved 30 March 2015.
  2. ↑ Brodwin, Erin. "I spent 7 amazing days with a therapist who only knew me via text message". Business Insider.
  3. ↑ Garun, Natt. "Talkspace now lets you send audio and video messages to your e-therapist". The Next Web.
  4. ↑ Kolodny, Lora. "Talkspace Raises $2.5 Million to Deliver Affordable Therapy Online". The Wall Street Journal.
  5. ↑ Oran, Nicole. "Q&A: Dr. Andrew Sekel on why web and mobile psychotherapy has unique, important benefits". MedCity News.
  6. ↑ Essig, Todd (June 29, 2015). "Talkspace Argues With Talkspace: Conflicting Messages And Clinical Risk". Forbes. Retrieved November 18, 2016.
  7. ↑ Essig, Todd (December 14, 2015). "Talkspace Tarnishes Promise Of Telehealth With Extravagant Claims". Forbes. Retrieved November 18, 2016.
  8. ↑ Essig, Todd (August 18, 2016). "Talkspace Reveals Clients' Email, Violating Clinical Confidentiality". Forbes. Retrieved November 18, 2016.
  9. ↑ Essig, Todd (June 29, 2015). "Should Buyers Beware? Hidden Risks In Talkspace's Text-Only Therapy". Forbes. Retrieved November 18, 2016.
  10. ↑ O'Brien, Sara Ashley. Does text therapy actually work? CNN. Retrieved 30 March 2015.
  11. ↑ Trinh, Trian. The Doctor Is In Cyberspace! ABC News. Retrieved 30 March 2015.
  12. ↑ Lyster, Lauren. "Disrupting psychology: Text a shrink for $25/week. Does it work?". Yahoo! Finance.
  13. ↑ Castillo, Stephanie. "The Adverse Effects Of Social Media: Talkspace Brings Attention To How Overuse Can Harm Mental Health". Medical Daily.
  14. ↑ Crook, Jordan. Talkspace Therapy Platform Piles On Another $1M From Metamorphic, Launches On Android TechCrunch. Retrieved 30 March 2015.
  15. ↑ Halper, Bonnie. NYC Smartphone Talk Therapy Startup Talkspace Raises $3.5M AlleyWatch.com. Retrieved 30 March 2015.
  16. ↑ LaMantia, Jonathan. "Too busy for therapy? There's an app for that". Crain’s New York Business.
  17. ↑ Lawler, Ryan. "Unlimited Messaging Therapy Startup Talkspace Raises $2.5M From Spark Capital And Softbank". Retrieved 25 September 2015.
  18. ↑ Reader, Ruth. Couples Therapy - yeah, there's an app for that too VentureBeat. Retrieved 30 March 2015.
  19. ↑ Flynn, Kerry. "Social Media Dependency Now Has A 12-Week Therapy Plan Created By Talkspace, Encourages People To #ReflectReality". International Business Times.
  20. ↑ Kessler, Sarah. "What I Learned in 12 Weeks of Therapy for Social Media Addiction". Fast Company.
  21. ↑ Crook, Jordan. "Talkspace Therapy-By-Text Service Launches Asynchronous Audio, Video Messaging". TechCrunch.
  22. ↑ Lim, Jason. "Agora.io Is Poised To Dominate Real-Time Voice And Video Apps". Retrieved 2016-09-07.
  23. ↑ Talkspace. "Talkspace Launches LiveTalk Online Therapy™, Bringing Real-Time Video And Voice Calls To Its Mobile App". www.prnewswire.com. Retrieved 2016-09-07.
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